1. Overview
Zoflow Tech provides workflow consulting services. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We collect contact information (name, email, phone, company), business data (project details, requirements, files), communications (emails, meeting notes), and limited billing information. Payment card processing is handled by third-party providers; we do not store full card numbers.
3. How We Use Your Information
We use your data to provide services, create proposals and SOWs, deliver support and training, maintain security, conduct B2B marketing (with opt-out options), and ensure legal compliance.
4. Legal Basis for Processing (GDPR/UK-GDPR)
We process data based on contractual necessity, legitimate business interests (service improvement, security, marketing), consent (where required), and legal obligations.
5. Data Sharing
We share data with service providers (hosting, analytics, payments, CRM), third-party platforms at your direction (e.g., monday.com), legal authorities when required, and potential acquirers in business transfers.
6. International Transfers & Security
Data may be transferred internationally using Standard Contractual Clauses or equivalent safeguards. We employ reasonable technical and organizational security measures, though no system is completely secure.
7. Data Retention
We retain data only as long as necessary for service delivery, contractual obligations, and legal requirements, after which it is deleted or de-identified.
8. Your Privacy Rights
EEA/UK: Access, rectification, erasure, restriction, portability, objection, and complaint rights to supervisory authorities.
California (CPRA/CCPA): Rights to know, access, delete, correct, and opt-out of data sale/sharing, with non-discrimination protection.
9. Additional Information
We use cookies and analytics for site functionality (consent banner shown where required). Our services are B2B and not directed to individuals under 16. Third-party links are governed by their own privacy policies. Policy updates are posted with notification of material changes.
Contact
For privacy questions or to exercise your rights: manuel@zoflowtech.com